Orders & Shipping

  • Jul252025
    faqs

    Do you ship worldwide?

    Yes, we ship worldwide.

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  • Jul252025
    faqs

    Can I pick up my order?

    Yes, you can pick up your order in our Rotterdam store at Zaagmolenkade 170. We’re open Thursday and Friday from…

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  • Jul252025
    faqs

    Can I return my order?

    Yes, you can return your order. For full details and conditions, please visit our Customer Care page.

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  • Jul252025
    faqs

    What shipping methods do you offer?

    Netherlands: PostNL EU countries: PostNL (local postal service), DPD, or DHL USA: FedEx Other countries: PostNL (national postal service)

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  • Jul252025
    faqs

    How long does shipping take?

    Netherlands: 1–2 working days Europe: 5–7 working days Outside Europe (standard post): 7–11 working days (can take up to 15–20…

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  • Jul252025
    faqs

    How can I track my order?

    You’ll receive a track & trace link once your order is shipped. Didn’t receive it? First, check your spam folder.…

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  • Jul252025
    faqs

    Do you offer free shipping?

    No, we do not offer free shipping. As a small independent business, we can’t compete with big retailers offering free…

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