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faqs
Can I pick up my order?
Read moreYes, you can pick up your order in our Rotterdam store at Zaagmolenkade 170. We’re open Thursday and Friday from…
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admin
faqs
Can I return my order?
Read moreYes, you can return your order. For full details and conditions, please visit our Customer Care page.
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admin
faqs
What shipping methods do you offer?
Read moreNetherlands: PostNL EU countries: PostNL (local postal service), DPD, or DHL USA: FedEx Other countries: PostNL (national postal service)
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admin
faqs
How long does shipping take?
Read moreNetherlands: 1–2 working days Europe: 5–7 working days Outside Europe (standard post): 7–11 working days (can take up to 15–20…
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admin
faqs
How can I track my order?
Read moreYou’ll receive a track & trace link once your order is shipped. Didn’t receive it? First, check your spam folder.…
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admin
faqs
Do you offer free shipping?
Read moreNo, we do not offer free shipping. As a small independent business, we can’t compete with big retailers offering free…