FAQ

No, your planner is not broken.
This type of binding is called open spine or Swiss binding. It’s a deliberate design choice that allows the pages to lay completely flat — both beautiful and practical.
This is also mentioned in the product description on the website.

All measurements can be found in the product descriptions of each item.

Around mid-September.
To make sure you don’t miss the release, sign up for our newsletter and stay informed.

Yes! We care deeply about the environment and ethical production.
We use FSC® and Cradle to Cradle Certified™ paper, and all products are made locally under fair working conditions.

Each of our planners is designed with intention — and the freedom for you to make it your own. Here’s a quick guide:

• Dated Planner
  Our dated planner is designed to give you structure — but never overwhelm you. It includes yearly, monthly, and weekly overviews, with lots of space for notes, lists, and free planning. The open spine binding allows the planner to lay completely flat, making it easy to write anywhere — at your desk or on the go.
• Journal 31
  An undated planner with 31 numbered spreads — perfect for daily journaling, habit tracking, or focusing on one month at a time. Use it for a month-long project or pick it up whenever you need a reset.
• Journal 365
  A day-per-page journal for a full year. Great for daily journaling, sketching, logging thoughts, or long-form planning. No pre-printed dates — complete freedom.
• Journal 184
  This half-year journal (184 pages) works beautifully for academic terms, short projects, or if a full 365 feels too big. Also undated and open to interpretation.
• Things To Do Planner
  A task-focused planner with tear-off pages. Perfect for daily to-do lists, shopping lists, or short-term goals. Lightweight and practical.
• A List Of Things
• A sleek notebook for lists, ideas, and plans. Minimal layout with a focus on clarity and calm. Great for ongoing tasks and brain dumps.
• Wall Planner
  A large-format yearly overview to hang on your wall. Great for seeing the big picture at a glance — use it for project timelines, holiday planning, or editorial calendars.
• Year Plan
  A fold-out overview of the year in a portable format — ideal for laying out timelines, long-term goals, or marking important dates.

Use the pen you love!
Some pens may behave differently on our paper — and that’s part of the charm. Either embrace the way the ink interacts with the texture, or, if it really bothers you, try switching tools.

We love paper that feels like paper — with a bit of tooth and resistance when writing or drawing. Except for the Things To Do Planner, most of our products use a rougher, bulkier paper that gives your notebook a distinct body without making it unnecessarily heavy.

Absolutely. While it’s not a traditional bullet journal, the minimalist design gives you the freedom to adapt the planner to your own system. Whether you’re into goal tracking, habit logging, or creative journaling, our layout supports flexible use.

Yes, we ship worldwide.

Yes, you can pick up your order in our Rotterdam store at Zaagmolenkade 170.
We’re open Thursday and Friday from 11:00 to 17:00.

Yes, you can return your order.
For full details and conditions, please visit our Customer Care page.

• Netherlands: PostNL
• EU countries: PostNL (local postal service), DPD, or DHL
• USA: FedEx
• Other countries: PostNL (national postal service)

• Netherlands: 1–2 working days
• Europe: 5–7 working days
• Outside Europe (standard post): 7–11 working days (can take up to 15–20 days)
• Outside Europe (FedEx): 5 working days

You’ll receive a track & trace link once your order is shipped.
Didn’t receive it?

• First, check your spam folder.
• Still missing? Contact us directly.

Tracking is important — if delivery fails and the carrier can’t reach you, the parcel may be returned. In such cases, return costs will either be invoiced or deducted from your refund.

No, we do not offer free shipping.
As a small independent business, we can’t compete with big retailers offering free delivery or large discounts. We appreciate your understanding and support.

Yes, we do!
Our store is located in Rotterdam, Zaagmolenkade 170, and is open on Thursday, Friday and Saturday from 11:00 to 17:00. You’re welcome to visit and browse our full collection in person.

We work with selected resellers around the world.
To find out if our products are available near you, please check our store locator. It lists all physical (brick-and-mortar) stores that carry our products.

Looking for online retailers? Feel free to contact us — or try a quick search with our name and your country to see if any stockists appear online.

Yes! We love collaborating with retailers who share our aesthetic and values.

If you’re interested in becoming a stockist, please visit our B2B portal and click on the B2B enquiry link.
This will open an email to our wholesale address, including a few questions for you to answer about your store.

We look forward to hearing from you!

Yes, we offer wholesale pricing for approved resellers.
If you’re a store interested in stocking our products, please reach out — we’ll be happy to share our wholesale terms and line sheet.

Looking to place a large order for corporate gifting? While we don’t offer general bulk discounts, we do provide special pricing for corporate clients. Feel free to contact us to explore the options.

Absolutely — we love hearing where you’d like to see our products!
If your suggestion leads to a new stockist, we’ll thank you with a 10% discount on your next order. Just make sure to email us the store name and contact details.